Do I need an existing lock to get this service?
Yes. The smart lock will replace your current lock. Any drill modifications to doors will need to be done prior to this service appointment.
Will my lock work with Amazon Alexa?
Yes, the select Schlage Connect, Yale, and Kwikset locks are compatible with Amazon Alexa.
Why do I need a smart home hub?
Many smart locks have smart features such as remote or voice control. In order to activate and use these features, your smart lock must work with a compatible smart home hub, such as the Wink Hub 2. In other words, if you want the cool features like creating virtual keys or unlocking the door from your phone, you'll need a device like the Wink Hub 2. Smart home hubs are sold separately and must be present at the time of your appointment.
What locks can my expert install?
Your expert can install and set up the following locks:
Can I book an appointment for multiple lock installations at once?
Yes. Please schedule a Multi-Device Setup Appointment
to have multiple locks installed within an appointment.